Terms & Conditions

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Terms & Conditions

Order Cancellation
iijea.com reserve the right to cancel any order that due to stock availability issue or pricing error.

What is Import Product?
Import product is product that iijea.com import directly from oversea supplier at significantly lower price than local distributor. This enables iijea.com to offer product at lower price with good saving to our customers. The different between import product and local product is just the warranty. Import product is having One Year iijea.com warranty, bare the same warranty conditions as local set. iijea.com will pay for the cost to repair / replace an import product at iijea.com own cost when warranty claim / repair is needed. Product wise, import set is exactly the same as local set.

iijea.com Warranty product (Import Product) 
For iijea.com Warranty product (Import Product), it means that the product is usually a direct import from oversea. iijea.com provides a warranty identical to the provisions and limitations of the manufacturer’s warranty for such items, with the exception of the time period, which is equal to the term of the manufacturer’s warranty or one (1) year or as stated on the product page during the time of the purchase, whichever is less. Your warranty card and/or sales slip must accompany all items. In case of warranty claim, customer needs to send the product to iijea.com address in Selangor, Malaysia, at his / her own cost. iijea.com will return the repaired product to customer at our own cost.

Original Manufacturer Warranty product 
For Original Manufacturer Warranty product, it means that the product is covered under original manufacturer warranty. Buyer will be provided with the official warranty card by the manufacturer. All items needing repair (other than Import Product) should be sent to the manufacturer/distributor directly for service. iijea.com is not liable if the manufacturer/distributor fails to perform warranty service. iijea.com will not be responsible for any consequential or incidental damage resulting from the sale or use of any merchandise purchased from us. iijea.com liability is limited to the monetary value of the merchandise.

Used Product Warranty 
Used product offering at iijea.com has different warranty period as stated on the product page (normally from 7 days to 3 months).